AT&T moves Lumen fiber customers onto AT&T Fiber backend

TL;DR: AT&T is migrating former Lumen fiber customers onto AT&T Fiber systems, according to a Fierce Network report. The report says the customer transition is happening in the backend, while branding and customer-facing presentation remain inconsistent.

AT&T is converting Lumen fiber customers to AT&T Fiber on the backend, Fierce Network reported. The report says AT&T is integrating these customers into its own fiber platform following its deal activity involving Lumen’s mass markets fiber business.

The Fierce Network report says the transition does not yet appear to have consistent branding. Customers are being moved onto AT&T Fiber systems, but the article says the customer-facing identity and presentation are not uniform across the migrated base.

The report focuses on operational integration rather than a new retail launch. Based on the excerpt and description, the main development is that AT&T is handling backend migration of Lumen fiber customers while the branding associated with those customers is still being sorted out.

Related questions

• How is AT&T migrating Lumen fiber customers onto AT&T Fiber systems?
• What branding changes are visible to former Lumen fiber customers?
• What parts of Lumen’s fiber customer base are being integrated into AT&T Fiber?