Virgin Media fined GBP 28 million by Ofcom over cancellations

TL;DR: Ofcom fined Virgin Media GBP 28 million after finding the UK operator repeatedly made it unnecessarily difficult for customers to cancel their contracts. The case concerns contract cancellation practices in the United Kingdom. The source excerpt does not state the date of the fine.

Ofcom fined Virgin Media GBP 28 million after finding the operator repeatedly made it unnecessarily difficult for customers to cancel their contracts. Virgin Media is a telecommunications operator in the United Kingdom.

The enforcement action came from Ofcom, the UK communications regulator. According to the source excerpt, Ofcom concluded that Virgin Media's contract cancellation practices created unnecessary difficulty for customers who wanted to leave.

The reported penalty amount is GBP 28 million. The source excerpt does not provide further detail on the period investigated, the number of affected customers, or any remedial measures announced by Virgin Media or Ofcom.

Related questions

• Why did Ofcom fine Virgin Media GBP 28 million?
• Which regulator issued the fine against Virgin Media?
• In which country did the Virgin Media contract cancellation case occur?