Gen AI isn’t magic — But it still holds real promise for telecom
Generative AI will not rescue telecom operators from their problems, but it can help if they get the basics right. Frost & Sullivan Senior Industry Analyst Soumyadeep Roy Chowdhury warns that many carriers still underestimate how broadly gen AI can support their operations. The real gains sit in practical areas: faster network troubleshooting, better fraud detection, and more accurate predictive automation.
Those benefits only show up when operators do the groundwork. Gen AI needs clean data, consistent formats, and systems that actually talk to each other. Without that, models amplify existing confusion instead of solving it. With it, gen AI becomes a foundational tool that slots into existing workflows, tightening up processes rather than trying to replace them.
More from Technology
Google reset Gemini quota counters to zero for free and paid users when it deployed a refreshed Gemini 3.5 Flash model in Antigravity, according to a...
TL;DR: FLAG activated a subsea cable route between Chennai, India, and Singapore, according to Light Reading. The company said the route complements i...
TL;DR Broadcom announced new AI data centre and edge network platforms in June 2026 to link cloud AI infrastructure with telecom edge computing. The c...
TL;DR: Light Reading reported that telecom operators currently have enough network capacity to handle expected artificial intelligence traffic growth....
Qualcomm and RCRTech announced a webinar about recent 3GPP progress toward 6G, focused on outcomes from RAN Plenary #112. TL;DR Qualcomm and RCRTech a...
Palo Alto Networks CIO Anand Oswal Rajavel said AI-powered cyberattacks could overwhelm enterprises within months, according to remarks reported by Th...