Digicel Trinidad & Tobago partners Flytxt on AI CVM platform
Digicel Trinidad & Tobago partnered with Flytxt on Tuesday to optimize its customer value management (CVM) platform with artificial intelligence.
TL;DR
- Digicel Trinidad & Tobago and Flytxt announced a partnership on Tuesday.
- The project will optimize Digicel Trinidad & Tobago’s customer value management (CVM) platform with artificial intelligence.
- Flytxt describes itself as an agentic AI and automation solutions provider.
Digicel Trinidad & Tobago announced a partnership with Flytxt on Tuesday. The companies said the partnership will focus on optimizing Digicel Trinidad & Tobago’s customer value management platform with artificial intelligence.
Customer value management, or CVM, refers to systems that operators use to manage customer engagement, retention, and revenue-related activity. In this case, the source states that Digicel Trinidad & Tobago will use Flytxt’s AI-related capabilities to optimize that platform.
Flytxt identified itself as an agentic AI and automation solutions provider in the announcement reported by Developing Telecoms. The source does not provide financial terms, deployment timing, or technical implementation details for the Digicel Trinidad & Tobago project.
Related questions
- What did Digicel Trinidad & Tobago and Flytxt announce on Tuesday?
- What is the stated purpose of the Digicel Trinidad & Tobago and Flytxt partnership?
- What does CVM mean in the context of telecom operators?
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