Verizon details storm resilience steps for Houston and Louisiana
TL;DR: Verizon said on 1 September it had activated network resilience measures in Houston, Louisiana, Southeast Texas, and Southwest Louisiana as Tropical Storm Edouard approached the US Gulf Coast.
Verizon said on 1 September it had activated network resilience measures in Houston and Louisiana as Tropical Storm Edouard formed in the Gulf of Mexico. The operator also urged customers with compatible devices to test emergency satellite messaging features before landfall.
Verizon said its network infrastructure in Houston and Louisiana had been engineered to withstand severe weather. The company added that a significant proportion of the network is backed by fully refuelled permanent site generators with multiple days of reserves.
Verizon said portable generators and other backup systems were available for deployment in areas without permanent generators. The company also said its frontline crisis response team was in contact with public safety agencies across Southeast Texas and Southwest Louisiana and was on standby to support them.
The US National Hurricane Center said in an advisory issued on 1 September that Tropical Storm Edouard was expected to reach the coast later that day. Verizon said satellite messaging could provide an option if terrestrial service failed.
Relevant questions
What storm preparations did Verizon announce on 1 September?
Verizon said on 1 September that it had prepared network resilience measures for areas at risk from Tropical Storm Edouard. These included permanent generators with multiple days of reserves, portable generators, other backup systems, and support from its crisis response team.
Which US areas did Verizon identify in its storm response update?
Verizon named Houston and Louisiana in relation to its network infrastructure. It also said its crisis response team was coordinating with public safety agencies across Southeast Texas and Southwest Louisiana.
What did Verizon tell customers about satellite messaging before Tropical Storm Edouard made landfall?
Verizon urged customers with compatible devices to test emergency satellite messaging features before landfall. The company said satellite options could help if terrestrial service failed.
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