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Carriers & Operators
#T-Mobile#Keep & Switch#Family Freedom#United States

T-Mobile limits Keep & Switch and Family Freedom from July 9

Source: androidauthority.comJuly 8, 2026

TL;DR

  • T-Mobile will restrict its Keep & Switch and Family Freedom promotions from July 9.
  • Existing voice customers will no longer qualify for either offer when adding a new line.
  • T-Mobile's support pages say both promotions will be open only to brand-new customer accounts.

T-Mobile will limit its Keep & Switch and Family Freedom promotions to brand-new customer accounts from July 9. T-Mobile's support pages state that existing accounts will not be eligible for either promotion from that date.

The change means existing T-Mobile voice customers will no longer be able to use Keep & Switch or Family Freedom when adding a new line. Android Authority cited The Mobile Report as first detailing the updated terms.

The restriction follows T-Mobile's recent confirmation that it is retiring some legacy plans and moving customers to newer options. Android Authority reported the promotions change after that earlier plan-retirement update.

Related questions

  • What changes is T-Mobile making to Keep & Switch and Family Freedom on July 9?
  • Who remains eligible for T-Mobile's Keep & Switch and Family Freedom promotions?
  • Can existing T-Mobile voice customers use these promotions when adding a new line?

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