T-Mobile began moving some legacy-plan users to newer plans
TL;DR: T-Mobile said some customers on older rate plans began receiving notices on 13 June 2024 that the company will move them to newer plans, which in some cases cost more. T-Mobile linked the change to what it called a need for a “5G refresh” for customers on legacy plans.
T-Mobile began notifying some customers on 13 June 2024 that it will move them from older rate plans to newer plans. Fierce Network reported that the affected customers include people on legacy plans and that some of the newer plans are priced higher than the plans they replace.
T-Mobile said the plan changes are tied to a “5G refresh” for customers on older plans. The report did not specify how many customers are affected, which legacy plans are included, or the exact prices of the replacement plans.
The notices concern retail mobile service plans from T-Mobile in the United States. Based on the source material provided, T-Mobile did not disclose a full migration timetable or detailed eligibility criteria for the customers receiving the notices.
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