Saily and aloSIM user reports cite no 5G in Toronto and NYC

A Reddit user posted that tests with Saily in Toronto, Canada, and aloSIM in New York City, United States, did not deliver 5G service. The post appeared on the r/eSim subreddit and asked for recommendations for an eSIM provider that can provide 5G in both markets.

The user identified the tested services as Saily for Toronto and aloSIM for NYC, and said neither reached 5G on their device. The user also said their Pixel phone supports 5G and works “flawlessly under 5G,” indicating the issue reported in the post was with the tested eSIM service experience rather than stated device compatibility.

User reports about travel eSIM performance often vary by wholesale carrier agreement, local network access policy, and device support. In the eSIM market, travel providers such as Saily and aloSIM typically rely on partner mobile network operators, or MNOs, rather than operating their own radio networks, which can affect whether 5G access is available in a specific city or country.