REALLY pilots AI voice clone for calls on T-Mobile network

TL;DR: REALLY, a mobile virtual network operator (MVNO) on T-Mobile's US network, announced an AI pilot that creates a voice clone to handle selected phone calls for subscribers.

REALLY, a mobile virtual network operator (MVNO) that uses T-Mobile's network in the United States, announced a new AI-based pilot project to build an assistant trained on a user's voice. The company said the assistant is designed to handle routine calls on the user's behalf.

The service trains on a user's voice, speaking style, and communication preferences. REALLY said the AI clone can answer calls the user does not want to handle directly, including reservation confirmations, sales calls, and customer support interactions.

After a call ends, the AI assistant provides the user with a summary of the conversation. According to the source, REALLY's chief executive said the AI clone is intended to help users focus on more important calls rather than replace them.

Related questions

What is REALLY?
REALLY is a mobile virtual network operator (MVNO) that operates on T-Mobile's network in the United States.

What does REALLY's AI pilot do?
The pilot creates an AI assistant trained on a subscriber's voice to handle selected routine calls.

What types of calls can the AI handle?
The source lists reservation confirmations, sales calls, and customer support calls as examples.

What happens after the AI finishes a call?
The AI assistant sends the user a summary of the conversation.