AT&T expands guarantee to FWA small business customers
AT&T has extended its AT&T Guarantee to small businesses using its Internet Air fixed wireless access service, promising automatic bill credits when outages last 20 minutes or more. The programme also includes performance guarantees and quicker technical support, with same-day or next-day assistance.
The guarantee was previously limited to fibre, dedicated internet and wireless business customers after its launch a year ago. AT&T has been slower than T-Mobile US and Verizon to roll out fixed wireless, but is pushing Internet Air in areas still served by copper lines and in regions without fibre. The operator added 221,000 fixed wireless subscribers in Q4 2025, ending the year with about 1.5 million users.
More from Telecom
5G phones now dominate India’s smartphone market and are pushing data consumption to new highs. According to industry estimates, 5G devices made up ab
AT&T CEO and chair John Stankey says the company is past the buzz and is using AI to change day-to-day operations, from running its network to handlin
Telia Company is reworking its strategy around national sovereignty, moving away from the global focus it held for years. CEO Patrik Hofbauer told Mob
The Open ROADM Multi-Source Agreement (MSA) group is highlighting how its specifications now support multi-operator optical transport, including all-p
AT&T has overhauled its unlimited mobile offers into three tiers that customers can mix and match on the same account. The new structure is meant to l
SoftBank is trying to reposition itself in telecom-focused AI with what it calls the Telco AI Cloud, shown at MWC 2026. The company describes it as “n