Vodacom, Google Cloud team on Africa AI revamp

Vodacom has signed a multi-year deal with Google Cloud to centralise its scattered data systems and roll out artificial intelligence tools across its African operations.

The operator will move key data platforms onto Google’s cloud to tighten governance and enable real-time analysis, then deploy Google’s Vertex AI and Gemini models into areas like customer support, network management and fraud detection. Vodacom also plans to use AI for new products, starting with fintech services aimed at widening access to financial tools, along with business and consumer offerings in digital education and content. CEO Shameel Joosub framed the partnership as part of Vodacom’s wider push to upgrade infrastructure and expand connectivity, which recently included a separate deal with Starlink to improve broadband coverage in rural regions.